Hop Earth Delete Account: Official Steps and Notes

How to delete a Hop.Earth account

The official route is documented in the Hop.Earth Privacy Policy, which is labeled as last updated in August 2026:

1. Open Hop.Earth and access your profile.
2. Find the Delete Account button.
3. Use that button to submit the account deletion action.

The policy identifies this profile control as the way to remove an account and the data associated with it. It does not document a specific confirmation label, password prompt, processing time, refund policy, or account restoration window, so do not assume any of those details.

If you need a privacy request that is not handled through the profile, the policy directs players to email privacy@hop.earth from the address linked to the account. It does not publish a separate process for accounts without a linked email address. This is an informational game guide, not legal advice.

What the deletion route covers

Hop.Earth’s policy says it may collect several kinds of information while you register and play:

The policy says account data is kept while the account exists and that server logs are retained for a limited period for security purposes. It also says Hop.Earth does not sell player data and uses infrastructure providers needed to operate the game, such as hosting, databases, and email delivery.

For more general questions about account safety and data handling, see the Hop.Earth safety guide. The privacy policy is the primary source for deletion details.

Cannot access your profile?

A login loop or challenge is not proof that your account was deleted. Use the CAPTCHA and login guide to distinguish the visible symptom. The policy says a session cookie is needed to remain logged in. Do not use account deletion as a repair for loading or server-join problems.

If you cannot reach the documented profile control, the published privacy contact is privacy@hop.earth, using the email linked to your account. The policy does not specify a separate recovery or identity-verification procedure, so this guide cannot promise that email alone completes deletion.

FAQ

Does deleting remove my XP and balance?

The policy says the profile’s deletion action removes the account and associated data. XP, stats, balance, referrals, and player configuration are listed as gameplay data, but the policy does not provide a separate post-deletion itemized report.

Is email required to request privacy help?

The published instruction is to email privacy@hop.earth from the address linked to the account for other privacy requests. The policy does not explain an alternative verification route for accounts without a linked email.

Is a CAPTCHA a sign that my account was deleted?

No. A visible challenge, a return to the login screen, and a failure to join a game are different symptoms. Diagnose the visible behavior first rather than using account deletion as a troubleshooting step.